Blog

Combatting Account Takeover Fraud Calls for Layered Approach

ATO fraud—defined as unauthorized parties gaining access to an individual’s account or profile to commit financial theft—is growing, and it’s manifesting in new and concerning ways.

Meet Our New CEO, Dean Michaels

Co-op Solutions’ more than 1,800 employees – dedicated to the success of credit unions – are led by Dean Michaels, who was promoted to President/CEO on September 18.

Credit Unions Well-positioned to Enter BNPL Market

Buy now, pay later (BNPL) is a major trend that recently emerged and grew exponentially during the pandemic, meeting consumers’ desire for greater convenience and flexibility in how they manage...

AFTs Offer New Opportunity—and Risks—for Credit Unions

Account funding transactions (AFTs) are growing in usage as consumers increasingly embrace digital payment services offered through PayPal, Venmo, Starbucks, Apple Pay and even Uber.

Redefining Financial Wellness for Your Members

According to research conducted by the Consumer Financial Protection Bureau (CFPB), more families had difficulty paying all their bills in 2022 than in 2021, and more than one in three households...

Now is the Time to Adapt to Changing Member Trust

The once-inextricable link between trust and long-term financial relationships may be fading. Co-op's VP of Integrated Marketing and Commercialization Carrie Stapp explores what credit unions can do

Latest CU Growth Outlook Research Defines New Member-centric Model

To strengthen member relationships and ensure long-term growth, credit unions must be a part of their members’ daily lives, capturing more of those everyday interactions as the gateway to a new model

5 Spending Predictions for Fall

As the days become shorter and record-high summer temperatures finally begin to cool down, young students and their families naturally begin thinking about the return to school and college...

Transforming the Branch to Meet the Needs of Today’s Digital-first Members

Digital Transformation is Key Driver of Improved Member Experience for Credit Unions

by Samantha Paxson,Chief Experience Officer,Co-op Solutions For credit unions to stay ahead of the curve in the rapidly changing and increasingly competitive world of financial services, they need...

What Your Credit Union Can Do to Prevent Losses as P2P Fraud Continues to Rise

Person-to-person (P2P) fraud continues to be a top concern for credit unions and members alike. And it’s no wonder; as the ease in which consumers can make touchless payments continues to boom...

FedNow is Coming. What Does it Mean for Your Credit Union?

After nearly a decade of development, FedNow has finally arrived. Although there are several private-sector real-time payment options currently available, including the Real-Time Payments...

New research shows golden opportunity to connect members' short-term needs with long-term financial wellness

New research shows golden opportunity to connect members' short-term needs with long-term financial wellness

Rise in Digital Wallets Presents Credit Unions with Opportunity

As the popularity of digital wallets continues to grow and more merchants accept this emerging form of payment both online and in-store, it is imperative for credit unions to be in the game.

3 Ways AI and Machine Learning Can Boost Your Card Portfolio

According to Forbes Magazine, global revenue derived from artificial intelligence (AI) for enterprise applications is projected to grow at more than 52 percent annually, from “$1.62B in 2018 to...

Rise in BIN Attacks Lead List of Fraud Worries. Here’s How Your Credit Union Can Fight Back

It’s been a couple of tough years on the financial fraud fronti.  Consider that e-commerce fraud reached $20 billion globally in 2021, representing 14% growth over the prior year. Meanwhile,… The...

5 Spending Predictions for Credit Unions this Spring

Spring is here, and Co-op’s SmartGrowth experts predict a seasonal lift in spending categories like travel & lodging, home improvement and sports & recreation over the next few months.

Changemakers from Amazon, Facebook & Mastercard confirmed for THINK 23

We are excited to share the full lineup of speakers and industry giants to take the main stage at THINK 23 in Tucson, Arizona, May 2-4, 2023. Pioneers in their fields, these keynote speakers have...

BIN Attacks Are Rising: Here’s How Your Credit Union Can Fight Back Against Card Fraud

By Nicole Reyes, Director of Fraud Prevention, CO-OP Financial Services When it comes to preventing card fraud, issuers need all the help they can get. Fortunately, credit unions have access… The...