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Strategies for Credit Unions to Build Member Relationships through Payments

Fintechs are capturing more of members’ daily interactions. Through payments, credit unions can not only increase non-interest income, but also secure stronger member relationships and capture

Debit Network Choices Matter. Here’s Why.

Becoming more strategic in selecting a debit card network is one way credit unions can address three of the movement’s most pressing priorities: Earnings, Expenses, and Experience. Co-op understands

Co-op's 2023 Roadmap focuses on enhancing foundational solutions for better member experience

Co-op is committed to supporting our partner credit unions by delivering seamless, omnichannel experiences that meet members’ evolving daily needs and help them address their biggest concerns in the

Now is the Time to Adapt to Changing Member Trust

The once-inextricable link between trust and long-term financial relationships may be fading. Co-op's VP of Integrated Marketing and Commercialization Carrie Stapp explores what credit unions can do

Holiday Spending Predictions: An Early Start and Unpredictability Ahead

Co-op’s SmartGrowth experts share their payment trends and predictions for the upcoming holiday shopping season, along with some recommendations for how credit unions can meet their members’ payment

Charitable Giving: A Powerful Demonstration of People Helping People

International Credit Union Day is October 20, a time to celebrate the many contributions our movement has made to the communities we serve. Read more about some of the ways that Co-op and our partner

Top 5 Fraud Trends as Holiday Season Approaches

Payment fraud is on the rise, but credit unions have several tools at their disposal to stay one step ahead of the fraudsters. To effectively navigate and respond to today’s dynamic fraud environment,

Offering Contactless Drives Growth and Profitability for Credit Unions

Offering contactless cards presents numerous benefits for credit unions. For one, it accelerates the trend toward cash displacement, which will help reduce cash handling and branch overhead expense

Creating a Better Digital Experience for Members Leads to Growth 

Consumers are adopting digital banking at a faster pace than ever before.  Over 45% of respondents to a recent survey identified mobile banking as a top 3 factor in selecting… The original...

5 Spending Predictions for this Fall 

As the summer winds down, the state of the economy weighs on the minds of many.  But the news is not all bad as some measures of economic health have… The original article 5 Spending Predictions...

It’s Time to Take a Multi-Pronged Approach to Payments Growth

Despite COVID’s continued, stubborn grip on the economy, banks are pursuing and capturing new credit cardholders with aggressive marketing strategies, more lenient underwriting criteria and...

P2P Allows Credit Unions to Be There for Everyday Member Moments 

Peer-to-peer (P2P) technology continues to be one of the hottest trends in payments. Services like Zelle®, Venmo and CashApp have taken the age-old, familiar practice of exchanging money with...

To Sell or Not to Sell Your Card Portfolio, That Is the Question

Building a robust credit card portfolio is integral to credit union health and growth. Credit cards represent three out of every four loan accounts, outpacing other loan product acquisitions by...

Business Intelligence Will Be Critical to Digital Transformation, Springboard is Leading the Way

Quite a few life-altering technologies were born in 2007. Consumers were introduced to the Kindle, the iRobot, and of course, the iPhone. That same year, credit unions met Springboard, the… The...

Rise in BIN Attacks Lead List of Fraud Worries. Here’s How Your Credit Union Can Fight Back

It’s been a couple of tough years on the financial fraud fronti.  Consider that e-commerce fraud reached $20 billion globally in 2021, representing 14% growth over the prior year. Meanwhile,… The...

Mindful practices ensure ethical data use worthy of member trust 

Whether it’s Elon Musk’s “firehose” access to Twitter data or controversy over the legitimacy of ESG investment data, consumers and businesses alike are spending more time considering the ethical...

6 Smart Strategies for Credit Unions to Prevent BIN Attacks

There has been an increase in BIN (block identification number) attack fraud attempts in recent years. Co-op offers smart strategies to help credit unions prevent these attacks.

4 ways for credit unions to engage with members around Amazon Prime Day

The Key Metrics that Drive Payments Growth

As shown in the Co-op CU Growth Outlook research study, conducted in partnership with EY and Filene, payments are key for credit unions to drive revenue and profitability. As fintech… The...