So much has changed in the two years since the credit union industry gathered in Washington, DC, for CUNA’s last Governmental Affairs Conference in 2020. Payments—and how, when, where and in what form we use our cards–have changed. Member expectations have changed. The imperatives around digital transformation have changed.
“The past few years have tested our collective endurance, but they’ve also revealed new capacities for growth,” says CO-OP Chief Experience Officer, Samantha Paxson. “Not only have we learned a lot about what members need from their primary financial relationships, but we’ve also worked with our partner credit unions to meet those needs—even as the pace of change has gone from evolution to revolution.”
“This has been an exceptional time. We’ve all been through so much, but we’ve gained a lifetime’s worth of progress and insight,” says CO-OP President/CEO Todd Clark. “GAC 2022 will be the industry’s opportunity to reconnect and regroup as we move forward.”
Come See CO-OP at GAC
- CO-OP has a new look and location: Booth #629 in the center of the exhibit space, next to CUNA. Join us for a special announcement and toast with CO-OP’s Executive Management Team at 5:45pm on Sunday night during the grand opening reception in the exhibit hall. Over the following days, CO-OP will host live demonstrations of some new—and newly enhanced—solutions, including CO-OP Insights Center, CO-OP Lifestyle Loyalty rewards, CO-OP Developer Portal and the new Digital Card Issuance solution.
- Catch CO-OP President & CEO Todd Clark at the opening of general sessions on Monday, when he’ll have news to share about exciting changes happening at CO-OP.
- And don’t miss the breakout session Tuesday, March 1, from 1:00 p.m. to 2:15 p.m., presented by CO-OP. Find out how credit unions are prioritizing member needs in a radically changing environment, with new proprietary research and fresh insights into rethinking your payments experience to meet member expectations.
CO-OP has a lot to share at this year’s GAC, but this is also our long-anticipated opportunity to hear from you. We hope you’ll stop by let us know what you’re up to and how we might help. So much has changed, but our enthusiasm for the credit union movement never will.
The original article Credit unions and CO-OP reconnect at CUNA GAC 2022 can be found on Insight Vault.