Growth and Retention Services

MemberRewards BP Pump Rewards Consumer Experience

Machine Learning White Paper

The age of big data and supercomputing is upon us, bringing with it new opportunities for credit unions to engage members.

Fraud Navigator Slipsheet

Fraud Navigator is a customizable fraud solution that works in the authorization stream to mitigate risk via a series of flexible parameters used to deny transactions.

Fraud Navigator FAQ

Fraud Navigator is a customizable fraud solution that works in the authorization stream to mitigate risk via a series of flexible parameters used to deny transactions controlled by CO-OP.

Member Rewards Slipsheet

Engage your members with CO-OP’s world-class loyalty program.

Member Rewards FAQ

A world-class member-loyalty program offered through CO-OP Financial Services that enables credit unions to offer cardholder benefits that help keep their cards top of wallet.

ShopSPOT Slipsheet

Merchant-funded programs add special benefits and local appeal.

ShopSPOT FAQ

ShopSPOT by CO‑OP is our merchant funded rewards offering. It includes over 30,000 in‑store locations and 3,500 online merchants where members can earn bonus points, paid for by the merchant.

CO-OP Marketing Portal Slipsheet

The CO-OP Marketing Portal puts professionally prepared, turnkey marketing campaigns within easy reach of any credit union.

CO-OP Marketing Portal User Guide

In the CO-OP Marketing Portal, you will find a range of essential marketing campaigns and materials to promote the CO-OP products and services that you participate in.

CO-OP Marketing Portal FAQ

Frequently asked questions for the CO-OP Marketing Portal.

CO-OP Preferred Custom Slipsheet

CO-OP Preferred Custom introduces a new level of cost-effective turnkey marketing for your debit portfolio.

CO-OP Preferred Custom FAQ

Preferred Custom is an extension of our quarterly CO-OP Preferred Marketing campaigns.

CO-OP Preferred Custom EMV One-Sheet

A CO-OP Preferred Custom EMV multichannel marketing package gives you a choice of tools to introduce members to their new chip-enabled cards and educate them on the benefits and actions required.