Growth and Retention Services

2019 CO-OP Preferred Debit Campaign Calendar

2019 Card Marketing Calendar

MemberRewards_BP_PumpRewards_ConsumerExperience

Machine Learning White Paper

The age of big data and supercomputing is upon us, bringing with it new opportunities for credit unions to engage members.

Growth eBook

As a credit union, the strength of your card portfolio is pivotal to your success.

Security Innovations ebook

Security Innovations for the Changing Face of Fraud

Fraud Navigator Slipsheet

Fraud Navigator is a customizable fraud solution that works in the authorization stream to mitigate risk via a series of flexible parameters used to deny transactions.

Fraud Navigator FAQ

Fraud Navigator is a customizable fraud solution that works in the authorization stream to mitigate risk via a series of flexible parameters used to deny transactions controlled by CO-OP.

Member Rewards Slipsheet

Engage your members with CO-OP’s world-class loyalty program.

Member Rewards FAQ

A world-class member-loyalty program offered through CO-OP Financial Services that enables credit unions to offer cardholder benefits that help keep their cards top of wallet.

ShopSPOT Slipsheet

Merchant-funded programs add special benefits and local appeal.

ShopSPOT FAQ

ShopSPOT by CO‑OP is our merchant funded rewards offering. It includes over 30,000 in‑store locations and 3,500 online merchants where members can earn bonus points, paid for by the merchant.

CO-OP Marketing Portal Slipsheet

The CO-OP Marketing Portal puts professionally prepared, turnkey marketing campaigns within easy reach of any credit union.

CO-OP Marketing Portal User Guide

In the CO-OP Marketing Portal, you will find a range of essential marketing campaigns and materials to promote the CO-OP products and services that you participate in.

CO-OP Marketing Portal FAQ

Frequently asked questions for the CO-OP Marketing Portal.