Latest Insights
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1:23
Co-op Insights Center
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Raise Your Shade, Raise Some Money for CMNH and NCUF
Back by popular demand, CO-OP is launching another #ShadesUpforKids campaign to raise money for Children’s Miracle Network Hospitals and the National Credit Union Foundation. What is...
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February 2024 spending trends: Seasonality reigns supreme amidst mixed economic outlook
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BNPL is poised for more growth in 2024
New Solutions Support Members’ Financial Wellness
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1:18
THINK 24: Experience is Everything.
Join us at THINK 24 for thought-provoking speakers, first access to our new CU Growth Outlook research, insightful breakouts and work sessions, and networking opportunities just for credit unions...
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THINK 24 Speaker Spotlight: Jamie Siminoff, Founder of Ring; Chief Doorman & CSO, Latch
From your doorstep to the mainstage at THINK 24, get excited to hear from the inspiring Jamie Siminoff, founder of Ring and current Chief Doorman and CSO for Latch, a company that makes spaces...
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THINK 24 Speaker Spotlight: Nikkia Reveillac, Netflix
Get ready for insights and inspiration from a trailblazer in business strategy and consumer insights: Nikkia Reveillac.
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3 Fraud Trends to Watch in 2024
Financial institution fraud incidents have been steadily rising in recent years, as the rise of AI and automation have made it easier and more lucrative for criminals to engage in large-scale...
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January 2024 spending trends: Post-holiday lull belies strong year-over-year credit growth
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Co-op THINK 24 Speaker Spotlight: Tiffani Bova
What better way to embody THINK 24’s theme of Experience is Everything than to hear from the woman who literally wrote the book?
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7:21
My Co-op
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5 Keys to Building a Modern Integration Strategy
Today’s consumers judge their financial service providers based on a new definition of trust—one that goes well beyond the traditional factors of safety and security, and includes elements like...
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WHITE PAPER PFI, PFR and winning the member balance sheet
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Loyalty Rewards and the Psychology of Payments
To compete effectively for members’ wallet share, credit unions must focus on increasing engagement and forging deeper connections. The formula for success starts with understanding your members’ need
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December 2023 spending trends: Resilient consumer spending closes out a busy year
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Why Service Matters in Managing Fraud Disputes
Credit unions are rightfully known for providing outstanding service to their members. But this member-centric philosophy can be put to the test during the most stressful interactions, such as card...
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5 Spending Predictions for 2024
On the economic front, concerns with inflation and supply shortages lessened and the Federal Reserve raised rates aggressively through the first half of the year, in an effort to keep the economy on..
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A Year of Adaptation for Credit Unions: Top 9 Blogs
As we near the end of 2023, we look back on a year of adaptation and change for credit unions. It was a year that saw inflation rise to unprecedented rates but also saw spending bounce back to near...
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November 2023 spending trends: Consumers remain cautious as economy improves
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58:23
BNPL in the Credit Union Space: A new way to engage members, grow market share and net income
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