It’s happening: Next week, all of Wells Fargo’s ATMs will be ready to accept cardless transactions. Are you ready for this shift? Increasingly the future of cards isn’t about cards. Welcome to voice-activated digital payments, wearables, mobile transactions and more. Get ready for a big transformation – and while you’re considering that, think about our THINK Extra post for the week, all about motivating your culture to sustain change. Read on!
TOP READ: All Wells Fargo ATMs Will Be Enabled for Cardless Access
Wells Fargo is about to become the first U.S. bank to offer cardless ATM access network-wide. Using the Wells Fargo banking app on their smartphones, customers will use an eight-digit, single-use code along with their regular PIN numbers to withdraw cash.
Who’s Holding the Cards as Amazon Payments Proliferate? Meet Alexa
You know Alexa. She’s the voice that responds when you ask Amazon’s Echo (or Dot or Tap) to help you. By the year 2020, RBC Capital Markets projects there will be 128 billion Echo, Dot and Tap devices globally, representing 500 million active Alexa users. Now ask yourself, “Whose cards is Alexa using to make all those purchases?”
Speaking of Voice Activation: Samsung Unveils Bixby
As financial services scramble to interact with customers via voice-activated devices using Siri and Alexa, Samsung announced it will “eventually” release a tool to enable third-party developers to make their applications and services “Bixby” enabled.
Why Mobile Might Be the Only Platform to Serve the Underbanked
While many in financial services view mobile delivery as high-end, for some underbanked individuals, mobile is the only option. This is yet another reason why U.S. financial institutions need to consider how mobile functions as a standalone offering and not just a complement to their in-branch and online capabilities.
Samsung Puts Focus on Contactless Payments with New Platform
Samsung Electronics has launched something it calls the Contactless Companion Platform, which will make contactless payments a reality using a smart card, wristband, key fob, or even a mechanical watch or a smart ring.
And the winner is… Laszlo Bock, the former SVP of People Operations for Google and author of the New York Times Bestseller “Work Rules: Insights from Inside Google to Transform How You Live and Lead.” Bock will share his best ideas on building a culture that supports transformation at THINK 17 in New York. If you haven’t registered yet, now’s the time to sign up!