Are You Solving a Problem or Managing a Dilemma?

May 7, 2017

An astute observer recently pointed out to me that much of my advice seems to contradict itself. This is true. On the one hand I encourage listening and…

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Even the most successful companies can be wrecked by idiots with MBAs | The Spectator
Even the most successful companies can be wrecked by idiots with MBAs | The Spectator

I rang a company’s call centre the other day, and the experience was exemplary: helpful, knowledgeable, cha...

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Can Legacy Financial Institutions Replicate The Success of Fintech Banks?
Can Legacy Financial Institutions Replicate The Success of Fintech Banks?

Chris Skinner, one of the foremost authorities on the future of banking, shares his thoughts on how fintech...