Videos

CO-OP Contact Center - The Contact Center That Never Sleeps

CO-OP Contact Center enables Coastal FCU to offer superior service to their members, anytime, anywhere and on any channel.

CO-OP CEO Todd Clark Addresses CO-OP's Client-Centric Ecosystem

CO-OP President and CEO walks through the digital transformation that has been happening at CO-OP over the last year to create a client-centric ecosystem of integrated solutions.

Tiana Laurence Explains Blockchain and Its Use in Credit Unions at the THINK 18 Studio

Jean Chatzky chats with Tiana Laurence, blockchain pioneer, investor and startup founder as she explains what blockchain is and why it has so many promising applications to credit unions.

Paul Love Talks Cybersecurity and How Credit Unions Can Safeguard Their Data

Jean Chatzky interviews CO-OP Chief Information Security Officer Paul Love on cybersecurity and how to talk to members safeguarding their data.

Fotis Konstantinidis Speaks on Why Credit Unions Should Be Looking to AI at the THINK 18 Studio

Jean Chatzky talks with CO-OP SVP of Fraud Products and Data Scientist Fotis Konstantinidis about why credit unions should be looking to AI and machine learning as pillar of their growth strategy.

James Wester Shares His Insights On the Future of Payments and His Outlook for 2030.

James Wester is responsible for the global payments practice of IDC Financial Insights, whose research and consulting capabilities assist financial services businesses and IT leaders.

Thomas Frey Shares His Insights on Technology Trends at the THINK 18 Studio

Over the past decade, Thomas Frey has built an enormous following based on his ability to develop accurate visions of the future and describe the opportunities ahead.

Scott Amyx Shares His Insights on the Future of the Internet of Things at THINK 18 Studio

Scott Amyx is a thought leader, speaker and author on the Internet of Things and the Fourth Industrial Revolution. He is Chair and Managing Partner at Amyx Ventures, and a Startup Board Member.

Nish Modi Talks Untangling the Complexities of Data at THINK 18 Studio

In this Q&A from The Studio at THINK 18, Jean Chatzky interviews CO-OP Vice President of Digital and Business Intelligence Nish Modi about untangling the complexities of data.

Jaron Lanier Speaks On the Challenges of AI at THINK 18 Studio

Jaron Lanier is an entrepreneur, computer philosophy writer, computer scientist, visual artist and considered a founding father of the field of Virtual Reality.

Michael Phelps Shares His Experiences and Struggles Achieving Excellence | THINK 18

In this tell-all discussion Michael Phelps, the most decorated Olympian of all time, candidly shares his experiences and struggles achieving excellence over the years.

Tomas Frey Discusses How To Rethink the Finance Industry

Tomas Frey shares his insight on how to rethink the banking and finance industry.

Tamera Levitt Shares How to Find Calm Within the Chaos - THINK 18

Tamara Levitt, Head of Mindfulness at Calm, reveals three ways that mindfulness help us cope with the stress and turmoil of modern life.

Shivani Siroya, Founder and CEO of Tala, Shares Her Vision for A New Model of Financial Services

Shivani Siroya, founder and CEO of tala, mobile technology and data science company shares her vision for a new model of financial services, one that opens up financial access to under-served people.

Scott Amyx Reveals How Can Credit Unions Overcome the Downside of AI?

Scott Amyx identifies the concerns around AI and how businesses can mitigate them.

CO-OP Chief Experience Officer Samantha Paxson Breaks Down What "Excellence" Means at THINK 18

CO-OP Chief Marketing and Experience Officer Samantha Paxson breaks down what "excellence" means in today's rapidly changing world.

Nicholas Thompson, Editor-in-Chief of Wired Magazine, Provides A Look Into the Future of Technology

Nicholas Thompson, Editor-in-Chief of Wired Magazine, provides an eye-opening look into the future of science and technology and how it aligns with the credit union paradigm of “people helping people”

Naveen Jain, CULytics Founder, Explores How Credit Unions Are Harnessing Their Data

Well-crafted analytics are the key to real-time personalization of the member experience. Naveen Jain, Founders & President of CULytics explores how credit unions are harnessing their data.

Machine Learning Panel: How AI is Transforming Credit Unions