Latest Insights
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CardNav Empowers Members Across all Co-op Debit and Credit Channels
Card controls and alerts are valued by busy and security-conscious members for a variety of purposes, including the ability to turn it off should the card be lost; setting limits… The original...
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4 ways for credit unions to engage with members around Amazon Prime Day
Amazon Prime Day is coming up! Co-op's SmartGrowth experts offer tips for leveraging one of the biggest spending occasions of the year to ensure that your credit union's card is top-of-wallet—and stay
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The Convergence of Payments and Lending is Coming. Is Your Credit Union Ready?
How do credit unions best compete with fintechs? The key lies in becoming the digital hub for all the member’s financial needs. This is what leading fintechs are doing, and… The original article...
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Digital Transformation is Key Driver of Improved Member Experience for Credit Unions
by Samantha Paxson,Chief Experience Officer,Co-op Solutions For credit unions to stay ahead of the curve in the rapidly changing and increasingly competitive world of financial services, they need...
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6 Smart Strategies for Credit Unions to Prevent BIN Attacks
There has been an increase in BIN (block identification number) attack fraud attempts in recent years. Co-op offers smart strategies to help credit unions prevent these attacks.
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Elevations Fraud Case Study
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Co-op Payment Trends Report May 2022
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Integrations Help You Meet Your Members Where They Are Today
Activating new credit cards is a very common practice that today is pretty simple and easy, but just a few years ago, activating a new card you received in the… The original article Integrations...
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Co-op Payment Trends Report April 2022
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New Research Shows How Credit Unions Can Achieve Growth Through Member Centricity
By Todd Clark, President and CEO, Co-op Solutions When I speak with credit union leaders what I hear are the same concerns. The credit union industry is facing competition on… The original...
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An Ounce of Fraud Prevention Goes a Long Way
Emboldened and sophisticated fraudsters are driving an increase in card fraud losses. Financial institutions are taking more aggressive, costly measures to combat it, but not all strategies are...
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New Research Explores How Being Member-Centric is the Smartest Growth Strategy
Today, credit unions are up against more challenges than ever, from the rise of fintechs and challenger brands, to the deterioration of the “traditional” banking model. The rapid growth of… The...
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WHITE PAPER Co-op CU Growth Outlook: Bridging member needs and payments strategy to deepen trust
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5 Consumer Spending Predictions this Spring
As cooler temperatures give way to warmer weather from coast to coast, Co-op’s SmartGrowth experts foresee an uptick in spending across many merchant categories over the next few months. To… The...
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Co-op CU Growth Outlook Interactive Report 2022
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Co-op CU Growth Outlook
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WHITE PAPER The Layered Approach to Payments Fraud: Protecting the Credit Union While Galvanizing Member Trust
An exploration of today’s evolving fraud trends, and how Co-op is positioning credit unions to fight back.
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Cryptocurrency Offers Potential Opportunities and Some Risks for Credit Unions
NCUA Chairman Todd Harper issued a Letter to Credit Unions in December, both confirming and clarifying the authority that federally insured credit unions have to offer cryptocurrency services to...
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Raise Your Shade, Raise Some Money for CMNH and NCUF
Back by popular demand, CO-OP is launching another #ShadesUpforKids campaign to raise money for Children’s Miracle Network Hospitals and the National Credit Union Foundation. What is...
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Co-op Payment Trends March 2022
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