Latest Insights

  • The Convergence of Payments and Lending is Coming. Is Your Credit Union Ready?

    The Convergence of Payments and Lending is Coming. Is Your Credit Union Ready?

    How do credit unions best compete with fintechs? The key lies in becoming the digital hub for all the member’s financial needs. This is what leading fintechs are doing, and… The original article...

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  • Digital Transformation is Key Driver of Improved Member Experience for Credit Unions

    Digital Transformation is Key Driver of Improved Member Experience for Credit Unions

    by Samantha Paxson,Chief Experience Officer,Co-op Solutions For credit unions to stay ahead of the curve in the rapidly changing and increasingly competitive world of financial services, they need...

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  • 6 Smart Strategies for Credit Unions to Prevent BIN Attacks

    6 Smart Strategies for Credit Unions to Prevent BIN Attacks

    There has been an increase in BIN (block identification number) attack fraud attempts in recent years. Co-op offers smart strategies to help credit unions prevent these attacks.

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  • Elevations Fraud Case Study

    Elevations Fraud Case Study

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  • Co-op Payment Trends Report May 2022

    Co-op Payment Trends Report May 2022

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  • Integrations Help You Meet Your Members Where They Are Today 

    Integrations Help You Meet Your Members Where They Are Today 

    Activating new credit cards is a very common practice that today is pretty simple and easy, but just a few years ago, activating a new card you received in the… The original article Integrations...

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  • Co-op Payment Trends Report April 2022

    Co-op Payment Trends Report April 2022

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  • New Research Shows How Credit Unions Can Achieve Growth Through Member Centricity

    New Research Shows How Credit Unions Can Achieve Growth Through Member Centricity

    By Todd Clark, President and CEO, Co-op Solutions When I speak with credit union leaders what I hear are the same concerns. The credit union industry is facing competition on… The original...

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  • An Ounce of Fraud Prevention Goes a Long Way

    An Ounce of Fraud Prevention Goes a Long Way

    Emboldened and sophisticated fraudsters are driving an increase in card fraud losses. Financial institutions are taking more aggressive, costly measures to combat it, but not all strategies are...

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  • New Research Explores How Being Member-Centric is the Smartest Growth Strategy 

    New Research Explores How Being Member-Centric is the Smartest Growth Strategy 

    Today, credit unions are up against more challenges than ever, from the rise of fintechs and challenger brands, to the deterioration of the “traditional” banking model. The rapid growth of… The...

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  • WHITE PAPER Co-op CU Growth Outlook: Bridging member needs and payments strategy to deepen trust

    WHITE PAPER Co-op CU Growth Outlook: Bridging member needs and payments strategy to deepen trust

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  • 5 Consumer Spending Predictions this Spring 

    5 Consumer Spending Predictions this Spring 

    As cooler temperatures give way to warmer weather from coast to coast, Co-op’s SmartGrowth experts foresee an uptick in spending across many merchant categories over the next few months.  To… The...

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  • Co-op CU Growth Outlook Interactive Report 2022

    Co-op CU Growth Outlook Interactive Report 2022

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  • Co-op CU Growth Outlook 3:28

    Co-op CU Growth Outlook

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  • WHITE PAPER The Layered Approach to Payments Fraud: Protecting the Credit Union While Galvanizing Member Trust

    WHITE PAPER The Layered Approach to Payments Fraud: Protecting the Credit Union While Galvanizing Member Trust

    An exploration of today’s evolving fraud trends, and how Co-op is positioning credit unions to fight back.

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  • Cryptocurrency Offers Potential Opportunities and Some Risks for Credit Unions

    Cryptocurrency Offers Potential Opportunities and Some Risks for Credit Unions

    NCUA Chairman Todd Harper issued a Letter to Credit Unions in December, both confirming and clarifying the authority that federally insured credit unions have to offer cryptocurrency services to...

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  • Raise Your Shade, Raise Some Money for CMNH and NCUF

    Raise Your Shade, Raise Some Money for CMNH and NCUF

    Back by popular demand, CO-OP is launching another #ShadesUpforKids campaign to raise money for Children’s Miracle Network Hospitals and the National Credit Union Foundation.  What is...

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  • Co-op Payment Trends March 2022

    Co-op Payment Trends March 2022

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  • ExciteCU Contact Center Core Integration Beta Profile

    ExciteCU Contact Center Core Integration Beta Profile

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  • 40 Years of CO-OP Innovation: Looking Back and Looking Ahead

    40 Years of CO-OP Innovation: Looking Back and Looking Ahead

    A long-standing CO-OP Financial Services employee reflects on the company’s growth, evolution, and innovations for credit unions over the years.

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