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  • GreenState CU Contact Center Case Study

    GreenState CU Contact Center Case Study

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  • New Credit Card Support Features to Keep Members Transacting

    New Credit Card Support Features to Keep Members Transacting

      In the age of mobile/digital, consumers expect easy, fast and convenient service from brands anytime, anywhere.  In fact, according to a 2018 Forrester report, “We’re at a tipping point… The...

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  • Declined! The True Cost of False Positives (and How CO-OP Can Help)

    Declined! The True Cost of False Positives (and How CO-OP Can Help)

    In a perfect world, using a payment card at the point of sale would always be safe and seamless.  While this is exactly what your members expect, the reality is… The post Declined! The True Cost...

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  • COOPER Fraud Score1:48

    COOPER Fraud Score

    Learn more: https://www.co-opfs.org/Solutions/Protect/Integrated-Scoring-and-Decisioning.html

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  • 3 Ways AI and Machine Learning Can Boost Your Card Portfolio

    3 Ways AI and Machine Learning Can Boost Your Card Portfolio

    According to Forbes Magazine, global revenue derived from artificial intelligence (AI) for enterprise applications is projected to grow at more than 52 percent annually, from “$1.62B in 2018 to...

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  • How to Stop Rising Fraud Without Frustrating Your Members

    How to Stop Rising Fraud Without Frustrating Your Members

    By Nicole Reyes, Manager, Fraud Prevention As fraudsters continue to evolve and adapt to changing consumer behavior, having a multi-layered strategy is more important than ever. It’s not just...

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  • CO-OP Payment Trends December 2021

    CO-OP Payment Trends December 2021

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  • MSCUA Shared Branch Reports Beta Profile

    MSCUA Shared Branch Reports Beta Profile

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  • Looking Back and Looking Ahead: 2021 – A Landmark Year for Credit Unions

    Looking Back and Looking Ahead: 2021 – A Landmark Year for Credit Unions

    As we close the book on an eventful 2021, we look back on a year of transformation and evolution capping CO-OP’s 40th anniversary partnering with credit unions and the 100-year history of the...

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  • Samantha Paxson Digital Transformation Week27:51

    Samantha Paxson Digital Transformation Week

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  • 2022 Roadmap4:02

    2022 Roadmap

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  • Five County Credit & Debit Processing Case Study

    Five County Credit & Debit Processing Case Study

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  • CO-OP Payment Trends Report Nov 2021

    CO-OP Payment Trends Report Nov 2021

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  • Top 8 Blogs from 2021 Every Credit Union Should Read

    Top 8 Blogs from 2021 Every Credit Union Should Read

    As we near the end of 2021, we look back on a year of change and transformation, accelerated by the still-present effects of the COVID-19 pandemic. It was a year that saw the continued rise...

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  • The New Member-Centricity Agenda: Shaping Your Member Relationships for Growth

    The New Member-Centricity Agenda: Shaping Your Member Relationships for Growth

    Member centricity is in every credit union’s DNA. But putting member needs at your core in a digitally accelerated world calls for new understanding and new approaches. To better understand what...

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  • ATIRAreload Slipsheet

    ATIRAreload Slipsheet

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  • ATIRAprepaid card Slipsheet

    ATIRAprepaid card Slipsheet

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  • Loyalty Rewards Drive Member Engagement

    Loyalty Rewards Drive Member Engagement

    To compete effectively with big banks and fintechs, credit unions must focus on increasing engagement with their members. This starts with finding new, innovative ways to generate a...

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  • 2022_CO-OP_Preferred Marketing Calendar

    2022_CO-OP_Preferred Marketing Calendar

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  • WHITE PAPER: The Payments Playbook For CEOs

    WHITE PAPER: The Payments Playbook For CEOs

    CO-OP's latest premium content piece, designed to provide you with everything you need to understand payments today.

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  • CO-OP Payment Trends October 2021

    CO-OP Payment Trends October 2021

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