Latest Insights

  • ICUL Insights Center Shared Branch Reports Case Study

    ICUL Insights Center Shared Branch Reports Case Study

    Indiana Credit Union League (ICUL) and partnering credit unions found themselves having a difficult time uncovering member behaviors and preferences across shared branches. ICUL tapped Co-op Solutions

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  • 3 Ways AI and Machine Learning Can Boost Your Card Portfolio

    3 Ways AI and Machine Learning Can Boost Your Card Portfolio

    According to Forbes Magazine, global revenue derived from artificial intelligence (AI) for enterprise applications is projected to grow at more than 52 percent annually, from “$1.62B in 2018 to...

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  • Rise in BIN Attacks Lead List of Fraud Worries. Here’s How Your Credit Union Can Fight Back

    Rise in BIN Attacks Lead List of Fraud Worries. Here’s How Your Credit Union Can Fight Back

    It’s been a couple of tough years on the financial fraud fronti.  Consider that e-commerce fraud reached $20 billion globally in 2021, representing 14% growth over the prior year. Meanwhile,… The...

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  • April 2023 spending trends: Consumers pull back as economy wavers

    April 2023 spending trends: Consumers pull back as economy wavers

    Following a strong March, a rise in economic uncertainty resulted in more muted consumer spending activity in April.

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  • The Invisible Revolution6:36

    The Invisible Revolution

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  • 5 Spending Predictions for Credit Unions this Spring

    5 Spending Predictions for Credit Unions this Spring

    Spring is here, and Co-op’s SmartGrowth experts predict a seasonal lift in spending categories like travel & lodging, home improvement and sports & recreation over the next few months.

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  • 2023 CU Growth Outlook: Fueling Financial Performance Through Daily Interactions4:03

    2023 CU Growth Outlook: Fueling Financial Performance Through Daily Interactions

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  • WHITE PAPER 2023 CU Growth Outlook

    WHITE PAPER 2023 CU Growth Outlook

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  • Changemakers from Amazon, Facebook & Mastercard confirmed for THINK 23

    Changemakers from Amazon, Facebook & Mastercard confirmed for THINK 23

    We are excited to share the full lineup of speakers and industry giants to take the main stage at THINK 23 in Tucson, Arizona, May 2-4, 2023. Pioneers in their fields, these keynote speakers have...

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  • March 2023 Spending Trends: The Spring Spending Boom is Here!

    March 2023 Spending Trends: The Spring Spending Boom is Here!

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  • ICCU EMV 3DS OTP Case Study

    ICCU EMV 3DS OTP Case Study

    Having been a long-time EMV® 3-D Secure (EMV 3DS) customer, Idaho Central Credit Union (ICCU) was looking for better ways to help reduce fraud for their members. ICCU decided to add the optional One..

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  • BIN Attacks Are Rising: Here’s How Your Credit Union Can Fight Back Against Card Fraud

    BIN Attacks Are Rising: Here’s How Your Credit Union Can Fight Back Against Card Fraud

    By Nicole Reyes, Director of Fraud Prevention, CO-OP Financial Services When it comes to preventing card fraud, issuers need all the help they can get. Fortunately, credit unions have access… The...

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  • Latest CU Growth Outlook Research Defines New Member-centric Model

    Latest CU Growth Outlook Research Defines New Member-centric Model

    To strengthen member relationships and ensure long-term growth, credit unions must be a part of their members’ daily lives, capturing more of those everyday interactions as the gateway to a new model

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  • Offering Contactless Drives Growth and Profitability for Credit Unions

    Offering Contactless Drives Growth and Profitability for Credit Unions

    Offering contactless cards presents numerous benefits for credit unions. For one, it accelerates the trend toward cash displacement, which will help reduce cash handling and branch overhead expense

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  • Credit Unions Well-positioned to Enter BNPL Market

    Credit Unions Well-positioned to Enter BNPL Market

    Buy now, pay later (BNPL) is a major trend that recently emerged and grew exponentially during the pandemic, meeting consumers’ desire for greater convenience and flexibility in how they manage...

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  • February Spending Trends: Opportunities to Revive and Engage

    February Spending Trends: Opportunities to Revive and Engage

    Despite a still-strong job market, spending across most categories cooled according to Co-op’s member credit union payment portfolio data for February. The data shows that consumers are tightening...

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  • Leverage Intelligent Scoring to Stay One Step Ahead of Fraud

    Leverage Intelligent Scoring to Stay One Step Ahead of Fraud

    Payments fraud is on the rise, and credit unions must make proactive efforts to address this persistent and growing threat. Solutions like Co-op Cooper® Fraud Score can detect and prevent fraudulent..

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  • Co-op THINK 23 Speaker Spotlight: Steve Wunker

    Co-op THINK 23 Speaker Spotlight: Steve Wunker

    Co-op’s THINK events are renowned for bringing together thought leaders and changemakers from the financial services industry and beyond to inform and inspire credit unions. Our newest THINK 23...

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  • Raise Your Shade, Raise Some Money for CMNH and NCUF

    Raise Your Shade, Raise Some Money for CMNH and NCUF

    Back by popular demand, CO-OP is launching another #ShadesUpforKids campaign to raise money for Children’s Miracle Network Hospitals and the National Credit Union Foundation.  What is...

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  • Debit Network Choices Matter. Here’s Why.

    Debit Network Choices Matter. Here’s Why.

    Becoming more strategic in selecting a debit card network is one way credit unions can address three of the movement’s most pressing priorities: Earnings, Expenses, and Experience. Co-op understands

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