Latest Insights

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  • 5 Must-Reads: Will 2018 be the Year of the Payments Revolution?

    5 Must-Reads: Will 2018 be the Year of the Payments Revolution?

    Will soaring consumer expectations, the boom in cryptocurrencies, changing regulations and increased cybersecurity concerns lead to a revolution in the payments industry? One group of experts...

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  • MyCO-OP Delivers on Promises of the New CO-OP

    MyCO-OP Delivers on Promises of the New CO-OP

    In April 2017, CO-OP acquired credit-card processor TMG and set out on a journey to integrate the two organizations to become one, united CO-OP. We are proud and delighted to… The original...

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  • Transformation and Growth: CO-OP Shared Branch Enters a New Era

    Transformation and Growth: CO-OP Shared Branch Enters a New Era

    Shared branching began with an undeniable idea: Individually, credit unions couldn’t provide competitive branch networks. But together, they could. Back in the 1970s and 80s, when shared branching...

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  • What Credit Unions Need to Know about Biometric Payment Cards

    What Credit Unions Need to Know about Biometric Payment Cards

    U.S. credit unions continue to be on the forefront of payments evolution. In January, Visa announced it would begin testing a fingerprint-enabled credit card in the United States with Utah-based…...

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  • Celebrating Black History Month – Why Diversity Drives Innovation

    Celebrating Black History Month – Why Diversity Drives Innovation

    As reported on creditunions.com, “The first black credit unions were established in the 1920s and 30s in the same vein as the credit union movement as a whole; the goal… The original article...

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  • Too Soon to Trust Blockchain?

    Too Soon to Trust Blockchain?

    This week we consider two sides of the same Bitcoin. On the one hand, blockchain technology has the potential to offer a whole new means of building trust with members.… The original article Too...

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  • D.C. or Bust – CO-OP Brings Integration and Innovation to This Year’s GAC

    D.C. or Bust – CO-OP Brings Integration and Innovation to This Year’s GAC

    Our itineraries are set. Our bags are packed. Destination? CUNA’s Governmental Affairs Conference 2018 (GAC) in our nation’s capital, Feb. 25-March 1, 2018. If you’re headed to the same place,…...

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  • 4 Strategies for Fighting Today’s Cold War Against Fraud

    4 Strategies for Fighting Today’s Cold War Against Fraud

    By John Buzzard, Industry Fraud Specialist, CO-OP Financial Services Editor’s Note: This article appeared earlier in the week on CUInsight. Fraud has so many moving pieces these days, making it...

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  • 6 Must-Reads: Volatility Is Back – Stocks, Bitcoin, Cryptocurrency and You

    6 Must-Reads: Volatility Is Back – Stocks, Bitcoin, Cryptocurrency and You

    It’s back. After months – even years – of upward growth in a steadily simmering economy, volatility returned to the American consciousness, making a rollercoaster of the stock market this… The...

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  • New Co-Creation Councils Reveal the True Power of Partnerships

    New Co-Creation Councils Reveal the True Power of Partnerships

    From the world’s first ATMs, debit cards and online banking systems to our ever-expanding shared branch network, credit unions have brought to market some of fintech’s most impactful innovations....

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  • Keeping a People-Helping-People Industry Relevant in a Digital World

    Keeping a People-Helping-People Industry Relevant in a Digital World

    It is undeniable that physical money is disappearing from our financial lives. A lifetime ago, standing in line to deposit a paycheck, stopping by the ATM for weekend cash or… The original...

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  • Data Scientist Joins CO-OP to Lead Fraud Products

    Data Scientist Joins CO-OP to Lead Fraud Products

    Fotis Konstantinidis joined CO-OP Financial Services in January 2018 as Senior Vice President overseeing fraud products. He sat down with Insight Vault to discuss data science, machine learning...

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  • Making Digital Click with Legacy Channels

    Making Digital Click with Legacy Channels

    Engaging consumers wherever and whenever they want means engaging across multiple channels, including a full complement of digital and physical options. Realizing this potential isn’t easy....

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  • 5 Must-Reads: If Payments Could Talk

    5 Must-Reads: If Payments Could Talk

    With all the recent talk about invisible payments, maybe it’s time to consider the alternative – namely, the branding benefits of giving the payments experience some personality. This week,...

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  • Free Checking Once Table Stakes, Now Major Differentiator

    Free Checking Once Table Stakes, Now Major Differentiator

    This week, Bank of America announced it’s doing away with free checking for customers who don’t (or can’t) maintain a daily balance of at least $1,500 or sign up for… The original article Free...

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  • Watch Us or Join Us: Careers at CO-OP

    Watch Us or Join Us: Careers at CO-OP

    CO-OP is continuously innovating toward our mission of helping credit unions capture their competitive share of the financial services market in the digital age. As we grow, our need for… The...

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  • 5 Member Rewards Strategies to Drive Cardholder Spending

    5 Member Rewards Strategies to Drive Cardholder Spending

    When members reach for a payment card at checkout, chances are they are selecting their favorite rewards card. In fact, Accenture research finds that spending on rewards cards has skyrocketed…...

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  • New Movement in Mobile Wallets

    New Movement in Mobile Wallets

    Another year, another round of wallet wars. In addition to a few new entries in the wallet space, we introduce the Visa wallet card and unpack the latest data on… The original article New...

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  • Business Intelligence Will Be Critical to Digital Transformation, Springboard is Leading the Way

    Business Intelligence Will Be Critical to Digital Transformation, Springboard is Leading the Way

    Quite a few life-altering technologies were born in 2007. Consumers were introduced to the Kindle, the iRobot, and of course, the iPhone. That same year, credit unions met Springboard, the… The...

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  • MyCO-OP Introduction Video1:11

    MyCO-OP Introduction Video

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