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Read More5 Must-Reads: Time to Upgrade Your Payments Experience?
Thinking of payments as “experiences” is relatively new. Five years ago, no one would have thought of handing a card to a retail cashier as paradigm-shattering – or memorable in… The original...
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Read MoreHow Eagle Community CU Harnessed the Power of Social Media for Good
Eagle Community Credit Union decided to participate in the CO-OP Financial Services-Yoobi 2018 National Back-to-School Backpack Drive to give back to their community – but discovered they also...
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Read MoreCO-OP Roadshows Chart the Progress of Credit Union Digital Transformation
THINK 18 marked the official start of the “Race to Excellence” and the acceleration of the credit union movement through digital transformation. Since that time, credit unions have been making…...
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Read More5 Must-Reads: One Year after Equifax, Cybersecurity Steps Up
A year has passed since the infamous Equifax breach led to 140 million Americans having their financial information stolen by hackers. In 2017 financial services firms fell victim to 3… The...
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Read MorePlan Ahead: 5 Tips to Prep for a Natural Disaster
September is National Preparedness Month and the perfect time for credit unions to reflect on ways to prepare for when natural disasters strike. 2017 was a record year for natural… The original...
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Read More5 Must-Reads: Fraudsters Have Improved – Have We?
There’s no question about it: Fraudsters are getting better. They’re faster, more resourceful and they are using better technology. Think back five or ten years at how fraud used to… The original...
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Read More4 Must-Reads: Is that Change in Your Wallet?
Mobile wallets, mobile payments and the security they require were all in the news this week, which is a welcome development. Growth in mobile payments may be global, but it… The original article...
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Read MoreSchool’s In! Join the Yoobi Backpack Bundle Drive by September 1st
There is still time to help students in need gear up for a new school year through the Yoobi Back to School Backpack Bundle Drive. CO-OP and Yoobi are partnering… The original article School’s...
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Read More5 Must-Reads: Digital Disruption Won’t Wait for You
A story from outside the credit union/payments industry captured our attention this week. Wired editor (and THINK 18 alum) Nick Thompson’s interview with Mario Schlosser, cofounder of Oscar...
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Read More5 Must Reads: The ROI On Financial Wellness
This week had us thinking about all the ways credit unions improve lives in their communities – especially as California’s raging wildfires prompted Patelco Credit Union, Members 1st Credit...
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Read MoreCOOPER Fraud Analyzer Launches into Pilot Testing
Like the consumers they target, fraudsters are becoming more digitally-savvy – and this dynamic is creating new security challenges for financial institutions everywhere. Fraudsters are now...
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Read More7 Summer Fraud Scams to Avoid All Year Long
By John Buzzard, Industry Fraud Specialist for CO-OP This article previously appeared on CUInsight According to a recent Nilson report, global card fraud will reach $43.8 billion this year. While…...
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Read More5 MUST-READS: Are Faster Payments Picking Up Speed?
With payments being vital to achieving top-of-wall status, it’s not surprising that P2P and real-time payments are increasingly gaining marketshare. Just recently, Early Warning’s Zelle app...
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Read MoreCalifornia Credit Unions Help Fire-Ravaged Communities
As one of California’s worst-ever wildfires rages on, communities are united in their efforts to save lives, homes and businesses. And, in keeping with their mission of “people helping… The...
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Read MoreCredit Unions Win Big on Amazon Prime Day – Especially Goldenwest CU
“If we’re not paying close attention to everything our competition is doing, they’ll take us over.” That’s the mindset Louise Hilliard applies every day at Goldenwest Credit Union. And it’s… The...
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Read More5 Must-Reads: Skimming, Shimming and the Pursuit of Card Security
With card skimming, shimming and jackpotting on the rise, there seems to be no shortage of ways for fraudsters to rip off credit union members. Fraud is most rampant in… The original article 5...
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Read MoreIn a Digitally-Transformed World, Partnerships Count
According to a recent CO-OP study, the vast majority of credit unions – a full 88 percent – view digital transformation as “extremely” or “quite” important. Even so, nearly half… The original...
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Read More5 Must-Reads: Will Regulations Open New Doors?
From the rollback of Dodd Frank earlier this year to the advent of open banking in the EU and the evolving prospect of taking on cannabis-related businesses as clients, new… The original article...
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Read MoreIntroducing Cardless Cash Access for ATMs
The average U.S. adult carries the equivalent of a super computer along with him or her every day. The smart phone, with its exponential power, highly attuned sensors and lightning-fast… The...
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Read More5 Must-Reads: What Keeps Your Members Satisfied?
Are your members happy? In this era of data, predictive analytics and experiential marketing, this question can sometimes seem strangely unquantifiable. We spend so much of our time and resources…...
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