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Read MorePreparing for 8-Digit BINs: A Checklist for Credit Unions
Bank Identification Numbers (BINs) are the first six digits on any credit, debit or prepaid card. Whenever a cardholder transacts, the BIN helps the merchant processor identify both the type… The...
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Read More5 Reasons Why Attending a CO-OP Roadshow Gets You Ahead of Industry Challenges
Four incredible cities remain in CO-OP’s 2019 Roadshow tour: Chicago, Nashville, Houston and Washington, D.C. CO-OP Roadshows are designed to help you get ahead of the payment and fintech trends…...
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Read MoreHow I Choose a Credit Card: A Millennial’s Perspective
by Anil Sharma This article previously appeared on CU Insight When I was a kid, credit cards seemed like magic: just swipe this card, and you can have anything you… The original article How I...
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Read More4 Takeaways from the Equifax and Capital One Data Breaches
Data breaches have been the talk of the financial industry over the last few weeks. Recently, Equifax announced it would pay out $700 million (through a mix of government fines,… The original...
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Read MoreThe Power of Payments
by Todd Clark, President/CEO Because it’s our business, we eat, sleep and breathe payments. Many of our credit union partners do, as well. But, is the same true for credit… The original article...
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Read MoreThe Results are in: How Did Credit Unions Perform on Amazon Prime Day 2019?
Payments are the pathway to PFI status – it’s what we’re hearing all across the industry and what our members are signaling to us. Earlier this month, digital payments saw… The original article...
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Read MoreAmazon Prime Day is Coming: Will Your Card be Top of Wallet?
From July 15th to 16th, consumers around the globe will flock to Amazon to take advantage of the digital retailer’s fifth-ever Prime Day. Promising a “two-day parade of epic deals,”… The original...
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Read More5 Must-Reads: What to Make of Facebook’s Libra Announcement
Earlier this week Facebook unveiled its plans to launch a new blockchain-based payments network called “Libra.” The announcement came after a lot of speculation over whether Facebook would be...
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Read MoreOPPORTUNITY KNOCKS AGAIN: 2019 CO-OP ROADSHOWS
Opportunity rarely knocks twice. But for attendees who enjoyed our three-day exploration of today’s ground-breaking opportunities at THINK 19 – or for those who weren’t able to attend – CO-OP…...
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Read MoreMembers & Service: Building Trust in a Digital-First World
By Dr. Kathy Snider, Group Owner, Engage Products Today, the quality of your service and support – more than any other factor – impacts how members feel about your credit… The original article...
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Read MoreTHINK 19 Recap: Opportunity is Everywhere
Last week, over 800 credit union professionals convened in Miami Beach at THINK 19 to discuss the challenges and opportunities facing our industry. Over the course of three days we… The original...
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Read MoreYour ATMs are Dispensing Miracles #ATMS4CMN
Wherever summer travels take you and your members, chances are you’ll be near one of CO-OP’s nearly 30,000 surcharge-free ATMs. To remind everyone just how convenient a go-everywhere ATM network…...
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Read MoreStrengthening Our Vision of an Advanced Digital Ecosystem
by Bruce Dragt, Chief Product Officer My first six months at CO-OP as Chief Product Officer have been exciting to say the least. Even with two decades of experience in… The original article...
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Read MoreMinding Your PAU: How 3 Key Metrics Drive Payments Growth
Payments drive revenue, relationships, profitability and trust. Increasingly, they are the epicenter of your relationship with members as a key driver of preferred financial institution (PFI)...
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Read MoreThe Future Industry leaders of Tomorrow – Meet Our THINK 19 Crashers
A few weeks back we announced that, for the second year in a row, CO-OP would be bringing the Crasher program to THINK 19 in partnership with Filene Research Institute… The original article The...
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Read MoreIs it Time to Upgrade Your ATM Experience?
Nearly a third of Americans visit the ATM at least once a week. Even after 50 years, ATMs continue to be an important self-service interaction between credit unions and members… The original...
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Read MoreWith Change Comes Opportunity
By Todd Clark, President/CEO Having just returned from CUNA’s GAC, I’m feeling energized and excited about the opportunities ahead for the credit union movement. The numbers speak for themselves....
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Read MoreStriving for Balance – Voices from Female Leaders at CO-OP On International Women’s Day
Today is International Women’s Day, a time to celebrate women’s achievements and this year’s theme #BalanceforBetter is aimed at raising awareness against bias. What does it mean to forge a… The...
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Read MorePutting Digital Partnership on Display at GAC 2019
Next week 5,600 credit union professionals will converge at the CUNA GAC conference in Washington D.C. – an important event for our industry. While the movement is enjoying record levels… The...
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Read MoreWhat are Chargebacks Costing You?
Every year, issuers and merchants deal with close to $31 billion in chargebacks and fraud disputes. But the real costs are actually much greater. Card chargebacks have become a growing… The...
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