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  • Clark County CU Zelle Case Study

    Clark County CU Zelle Case Study

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  • P2P Allows Credit Unions to Be There for Everyday Member Moments 

    P2P Allows Credit Unions to Be There for Everyday Member Moments 

    Peer-to-peer (P2P) technology continues to be one of the hottest trends in payments. Services like Zelle®, Venmo and CashApp have taken the age-old, familiar practice of exchanging money with...

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  • Co-op Contact Center - The Contact Center That Never Sleeps3:22

    Co-op Contact Center - The Contact Center That Never Sleeps

    Co-op Contact Center enables Coastal FCU to offer superior service to their members, anytime, anywhere and on any channel.

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  • Co-op Preferred 2019 Q1 Debit Campaign Results

    Co-op Preferred 2019 Q1 Debit Campaign Results

    Co-op identified and segments cardholders from forty-six credit unions, targeting them with a direct mail campaign to increase spending.

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  • Offering Unprecedented Access Through the Co-op Network1:41

    Offering Unprecedented Access Through the Co-op Network

    Advia Credit Union provides its members with convenient access to over 5,600 branches and 30,000 ATMs across the country as part of the Co-op ATM & Shared Branch Network

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  • Coastal FCU Increases Debit Card Engagement & Revenue

    Coastal FCU Increases Debit Card Engagement & Revenue

    Discover how Coastal Federal Credit Union leveraged Co-op Preferred turnkey marketing program to increase average debit purchases by over 250%.

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  • Bundling Co-op Services at Coastal FCU2:01

    Bundling Co-op Services at Coastal FCU

    As part of the Co-op ecosystem, Coastal FCU can deliver a broader range of products and services to their members at scale.

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  • How My Co-op Helps Tarrant County's CU Deliver Faster Member Service

    How My Co-op Helps Tarrant County's CU Deliver Faster Member Service

    Learn how Tarrant County's CU uses My Co-op, a universal client portal for all Co-op applications, to streamline operations and deliver better, faster member service.

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  • How Launch FCU Achieved Double-Digit Growth with Co-op SmartGrowth

    How Launch FCU Achieved Double-Digit Growth with Co-op SmartGrowth

    Launch FCU partnered with Co-op SmartGrowth to develop a customized portfolio strategy that grew outstanding card balances by more than 13 percent.

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  • To Sell or Not to Sell Your Card Portfolio, That Is the Question

    To Sell or Not to Sell Your Card Portfolio, That Is the Question

    Building a robust credit card portfolio is integral to credit union health and growth. Credit cards represent three out of every four loan accounts, outpacing other loan product acquisitions by...

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  • Business Intelligence Will Be Critical to Digital Transformation, Springboard is Leading the Way

    Business Intelligence Will Be Critical to Digital Transformation, Springboard is Leading the Way

    Quite a few life-altering technologies were born in 2007. Consumers were introduced to the Kindle, the iRobot, and of course, the iPhone. That same year, credit unions met Springboard, the… The...

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  • Rise in BIN Attacks Lead List of Fraud Worries. Here’s How Your Credit Union Can Fight Back

    Rise in BIN Attacks Lead List of Fraud Worries. Here’s How Your Credit Union Can Fight Back

    It’s been a couple of tough years on the financial fraud fronti.  Consider that e-commerce fraud reached $20 billion globally in 2021, representing 14% growth over the prior year. Meanwhile,… The...

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  • Co-op Solutions: Make Every Experience Matter2:17

    Co-op Solutions: Make Every Experience Matter

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  • Introducing Co-op's 2022 Client Relationship Survey 0:50

    Introducing Co-op's 2022 Client Relationship Survey

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  • Co-op Payment Trends June 2022

    Co-op Payment Trends June 2022

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  • Mindful practices ensure ethical data use worthy of member trust 

    Mindful practices ensure ethical data use worthy of member trust 

    Whether it’s Elon Musk’s “firehose” access to Twitter data or controversy over the legitimacy of ESG investment data, consumers and businesses alike are spending more time considering the ethical...

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  • 6 Smart Strategies for Credit Unions to Prevent BIN Attacks

    6 Smart Strategies for Credit Unions to Prevent BIN Attacks

    There has been an increase in BIN (block identification number) attack fraud attempts in recent years. Co-op offers smart strategies to help credit unions prevent these attacks.

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  • 4 ways for credit unions to engage with members around Amazon Prime Day

    4 ways for credit unions to engage with members around Amazon Prime Day

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  • United Teletech Contact Center NCR Digital Integration Beta Profile

    United Teletech Contact Center NCR Digital Integration Beta Profile

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  • The Key Metrics that Drive Payments Growth

    The Key Metrics that Drive Payments Growth

    As shown in the Co-op CU Growth Outlook research study, conducted in partnership with EY and Filene, payments are key for credit unions to drive revenue and profitability. As fintech… The...

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