Latest Insights
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Latest CU Growth Outlook Research Defines New Member-centric Model
To strengthen member relationships and ensure long-term growth, credit unions must be a part of their members’ daily lives, capturing more of those everyday interactions as the gateway to a new model
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Offering Contactless Drives Growth and Profitability for Credit Unions
Offering contactless cards presents numerous benefits for credit unions. For one, it accelerates the trend toward cash displacement, which will help reduce cash handling and branch overhead expense
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Credit Unions Well-positioned to Enter BNPL Market
Buy now, pay later (BNPL) is a major trend that recently emerged and grew exponentially during the pandemic, meeting consumers’ desire for greater convenience and flexibility in how they manage...
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February Spending Trends: Opportunities to Revive and Engage
Despite a still-strong job market, spending across most categories cooled according to Co-op’s member credit union payment portfolio data for February. The data shows that consumers are tightening...
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Leverage Intelligent Scoring to Stay One Step Ahead of Fraud
Payments fraud is on the rise, and credit unions must make proactive efforts to address this persistent and growing threat. Solutions like Co-op Cooper® Fraud Score can detect and prevent fraudulent..
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Co-op THINK 23 Speaker Spotlight: Steve Wunker
Co-op’s THINK events are renowned for bringing together thought leaders and changemakers from the financial services industry and beyond to inform and inspire credit unions. Our newest THINK 23...
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Raise Your Shade, Raise Some Money for CMNH and NCUF
Back by popular demand, CO-OP is launching another #ShadesUpforKids campaign to raise money for Children’s Miracle Network Hospitals and the National Credit Union Foundation. What is...
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Debit Network Choices Matter. Here’s Why.
Becoming more strategic in selecting a debit card network is one way credit unions can address three of the movement’s most pressing priorities: Earnings, Expenses, and Experience. Co-op understands
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Co-op THINK 23 Speaker Spotlight: Linda Kirkpatrick
Meet Linda Kirkpatrick, one of the latest speakers added to the prestigious line-up to take the mainstage at Co-op THINK 23. As President of North America for Mastercard, Kirkpatrick leads the...
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January 2023 Spending Trends: New Year, New Uncertainty
With a strong holiday shopping season in the rear-view mirror, January spending results were muted as consumer confidence dipped in response to mixed economic signals. January’s surprisingly ...
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Co-op THINK 23 Speaker Spotlight: Ron Shevlin of Cornerstone Advisors
Ron Shevlin is one of the banking industry’s most notable experts—and his in-demand insights and quirky sense of humor are gracing the stage at this year’s premier credit union growth strategy...
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What Your Credit Union Can Do to Prevent Losses as P2P Fraud Continues to Rise
Person-to-person (P2P) fraud continues to be a top concern for credit unions and members alike. And it’s no wonder; as the ease in which consumers can make touchless payments continues to boom...
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Co-op THINK 23 Speaker Spotlight: Jim McKelvey
Find McKelvey and a full slate of innovative thinkers at THINK 23. Join us as McKelvey shares how thinking outside your own industry’s perceived barriers can transform global behavior, using his...
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Co-op Pay Network
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As Subscription Habits Evolve, Payment Growth Opportunities Remain
From streaming services to meal kits, subscriptions are big business these days. According to a 2021 survey, 61 million Americans have at least one retail subscription service. Based on an...
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December Spending Trends: Signs of Hope for the New Year
Coming off a solid holiday shopping season amidst signs of an improving economy, credit unions can anticipate a positive spending outlook as we begin the new year. Perhaps not surprisingly, we saw...
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Five County CU: Bringing payments processing under one roof
How Five County Credit Union boosted efficiency, member experience and income by bringing payments under one roof.
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What’s in store for 2023? Here are 5 Spending Predictions for the New Year
From lingering pandemic-era supply chain issues, rising inflation, and ongoing Fed rate increases to the war in Ukraine, tech company layoffs, and a volatile stock market, 2022 was an eventful year...
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3 Fraud Predictions for 2023
Fraud is top of mind for credit unions, and for good reason. U.S. consumers lost a record $3.56 billion to online fraud in the first half of 2022, and credit card fraud is projected to increase at...
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Looking Back and Looking Ahead: 2022 - a Year of Accomplishments for Credit Unions
As we look back on 2022, it’s important to appreciate our movement’s successes and growth, while also recognizing areas of future opportunity. In 2023 and beyond, our collective focus must be on...
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