Latest Insights

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  • How Do You Uncomplicate Your Data? Q&A With CO-OP’s Nish Modi

    How Do You Uncomplicate Your Data? Q&A With CO-OP’s Nish Modi

    It is said that “data is the new gold.” Credit unions are sitting on a trove of valuable data about their members, the result of having longstanding relationships and touchpoints… The original...

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  • Bringing Digital Transformation to Your Doorstep: 2018 CO-OP Roadshows

    Bringing Digital Transformation to Your Doorstep: 2018 CO-OP Roadshows

    THINK 18 shed a light on the many challenges and emerging trends credit unions need to consider in the digital age. From the rise of AI and open banking to… The original article Bringing Digital...

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  • 5 Must-Reads: What’s Got you THINKing?

    5 Must-Reads: What’s Got you THINKing?

    If there was one key takeaway from THINK 18 it’s that there is no shortage of things keeping credit union leaders up at night. The “Race to Excellence” is an… The original article 5 Must-Reads:...

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  • Top 3 Takeaways from THINK 18

    Top 3 Takeaways from THINK 18

    Last week at CO-OP’s 11th annual THINK conference, over 750 credit union leaders from around the U.S. gathered in Chandler, Arizona to collaborate and learn strategies to achieve excellence...

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  • 8 Expert Tips for Integrating Speed and Security

    8 Expert Tips for Integrating Speed and Security

    Credit unions actively involved in digital transformation should be equally invested in security. Though your members probably aren’t champions of specific security technologies or processes, they...

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  • How CO-OP is Helping Credit Unions Evolve to Become a Dominant Financial Ecosystem

    How CO-OP is Helping Credit Unions Evolve to Become a Dominant Financial Ecosystem

    A common debate in the digital era is which type of organization has the advantage. Startups have little risk, incredible agility and the freedom to let imagination run wild. Incumbents… The...

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  • BREAKING: CO-OP Introduces COOPER, New Data-Driven Platform to Fight Fraud

    BREAKING: CO-OP Introduces COOPER, New Data-Driven Platform to Fight Fraud

    Meet COOPER, an advanced data-driven platform designed to detect and fight fraud faster than ever before. CO-OP President and CEO Todd Clark introduced the new platform at the THINK 18… The...

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  • Your Race to Excellence Starts Now

    Your Race to Excellence Starts Now

    Thanks to the rapid evolution and adaptation of technology, business – even society – is changing faster than ever before. This transformation and its numerous layers and complexities can be… The...

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  • 7 Must-Reads: THINK Preparedness Edition

    7 Must-Reads: THINK Preparedness Edition

    Ready, set… THINK! The THINK 18 conference kicks off this Monday, May 7 – four idea-packed, mind-bending, action-inspiring days crafted just for the credit union cognoscenti. Not able to join…...

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  • Design. Build. Innovate: Inside CO-OP’s Software Developer Culture

    Design. Build. Innovate: Inside CO-OP’s Software Developer Culture

    This article previously appeared on CUInsight. As CO-OP continues down the path of digital transformation, we are focused on building a culture of product innovation. CO-OP’s growing team of...

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  • New Sprig by CO-OP Feature Enables In-App Charitable Giving

    New Sprig by CO-OP Feature Enables In-App Charitable Giving

    As a credit union community founded on the principle of people helping people, giving back is in our DNA. Together with thousands of credit union partners we have raised over… The original...

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  • 5 Must-Reads: GDPR, Facebook and Good News on Data

    5 Must-Reads: GDPR, Facebook and Good News on Data

      What’s new with data this week? Happily, a majority of financial institutions now have a data plan in place. New EU regulations will likely shift the way we all… The original article 5...

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  • How Digital Is Sparking a Credit Union (R)evolution

    How Digital Is Sparking a Credit Union (R)evolution

    According to Jamie Dimon, “Silicon Valley is good at getting rid of pain points.  Banks are good at creating them.” With the digital demands of credit union members advancing all… The original...

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  • 5 Must-Reads: Evolution Meets Innovation in Payments

    5 Must-Reads: Evolution Meets Innovation in Payments

    Not all innovation is inside-out. Sometimes new ideas are a twist on the tried-and-true, an expansion of an existing initiative, the slow infiltration of a new technology, or the spread… The...

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  • Successful Transition of TMG Within CO-OP Tops Year of Accomplishments for Shazia Manus

    Successful Transition of TMG Within CO-OP Tops Year of Accomplishments for Shazia Manus

    This week, CO-OP announced that Shazia Manus, Chief Product and Strategy Officer, will be leaving the company to start the next phase of her career as a credit union-industry change… The original...

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  • New Credit Card Support Features to Keep Members Transacting

    New Credit Card Support Features to Keep Members Transacting

      In the age of mobile/digital, consumers expect easy, fast and convenient service from brands anytime, anywhere.  In fact, according to a 2018 Forrester report, “We’re at a tipping point… The...

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  • 5 Must-Reads: Can Privacy Be Saved?

    5 Must-Reads: Can Privacy Be Saved?

    As Facebook founder Mark Zuckerberg faced off with the U.S. Congress this week on the company’s data practices, American consumers were confronted with an uncomfortable reality: Almost nothing we...

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  • Raise Your Shade, Raise Some Money for CMNH and NCUF

    Raise Your Shade, Raise Some Money for CMNH and NCUF

    CO-OP CMXO Samantha Paxson doesn’t love plane travel, but has found it helps when the window shades are up. And, it turns out she is not alone. “I received a… The original article Raise Your...

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  • Meet Our THINK 18 Crashers: 12 Industry Leaders of Tomorrow

    Meet Our THINK 18 Crashers: 12 Industry Leaders of Tomorrow

    One of the newest trends in industry conferences today is to “crash the bash.” And, this year, CO-OP joined the party by offering its first-ever THINK Crashers program, in partnership… The...

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  • Three New ATM Upgrades to Help You Deliver on Digital

    Three New ATM Upgrades to Help You Deliver on Digital

    ATMs remain an important, fundamental service to members, and the experience you provide there can make or break your brand in their eyes. In fact, according to ATM Marketplace, nearly… The...

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