Texas-based institution sought partner with solutions tailored specifically to credit unions
St. Petersburg, Fla. (April 18, 2024) – PSCU/Co-op Solutions, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider, has announced a new partnership with Gulf Coast Educators Federal Credit Union, providing the credit union with debit and in-house credit processing, as well as ATM Terminal Driving services.
“We needed a debit and credit processing partner that could offer our members the best possible suite of services, while allowing us to consolidate multiple services under one provider,” said Caylee Smith, vice president, marketing and business development for Gulf Coast Educators FCU. “We wanted to partner with a processor that had an excellent reputation among credit unions. Since PSCU/Co-op Solutions specializes in providing card solutions tailored specifically for credit unions, it is the perfect fit. With their expertise and understanding of our unique needs, we believe this partnership will result in more customized and efficient debit and credit offerings for our membership.”
Based in Pasadena, Texas, Gulf Coast Educators FCU has more than 56,000 members and assets of $1.2 billion. The credit union was founded in 1948 and is dedicated to serving the financial needs of school employees and their families throughout Texas.
“Member experience is a top priority for our credit union,” said Smith. “We strive to lessen the burden of financial stress for our members and make handling their finances as easy as possible. With the latest advancements from PSCU/Co-op Solutions, we can provide our members with enhanced self-service tools that empower them to handle their finances when it is most convenient for them. We now have the opportunity to create a seamless shopping experience for our members in-person and online, provide self-serve card management tools and offer real-time digital card issuance.”
With in-house credit, credit unions maintain control of their back-office operations, while PSCU/Co-op Solutions provides card fulfillment, cardholder benefits, security, loyalty programs and data analytics tools. Debit includes the most comprehensive array of member loyalty, security and efficiency benefits available to credit unions. ATM Terminal Driving provides fleet management to help reduce costs, improve operational efficiency and engage users.
“We are honored to be partnering with Gulf Coast Educators FCU,” said Brian Scott, EVP, chief growth officer for PSCU/Co-op Solutions. “We look forward to working with them to enhance their members’ overall card experience now, enable continuous improvements in the future and help ensure their debit and credit cards remain top of wallet for members.”
